Zara Recruitment 2023

Zara is looking for enthusiastic and professional Virtual Assistants to join our team. As a Virtual Assistant, you will be responsible for providing a personalized and high-quality customer service experience to our customers. You will assist customers with a variety of tasks, including product selection, purchase, and returns and exchanges. You will also be responsible for resolving customer issues and concerns.

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Responsibilities:

• Assist customers with product selection, purchase, and returns and exchanges
• Resolve customer issues and concerns
• Provide excellent customer service
• Answer customer questions and provide product information
• Process orders and payments

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Skills: 

• Excellent customer service and interpersonal skills
• Strong communication and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite