Wipro Recruitment 2023

The Customer Support Executive is responsible for providing customer support to Wipro's customers. This includes tasks such as answering questions, resolving issues, and providing guidance on products and services. The Customer Support Executive must have a strong understanding of Wipro's products and services and be able to communicate effectively with customers.

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Responsibilities:

• Answer questions from customers.
• Resolve issues for customers.
• Provide guidance on products and services.
• Escalate issues to the appropriate team.
• Maintain a positive and professional relationship with customers.
• Other duties as assigned.

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Skills:

• Strong communication skills.
• Ability to understand and resolve customer issues.
• Ability to work independently and as part of a team.
• Proficient in using customer relationship management (CRM) software.
• Knowledge of Wipro's products and services.