TCS Recruitment 2023

The Salesforce Administrator is responsible for managing and maintaining the Salesforce CRM system. This includes configuring the system, creating and managing users, developing and implementing workflows and automations, and troubleshooting and resolving issues. The Salesforce Administrator also works closely with the sales and marketing teams to ensure that the system is meeting their needs.

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Responsibilities

• Configure and maintain the Salesforce CRM system
• Create and manage users
• Develop and implement workflows and automations
• Troubleshoot and resolve issues
• Work closely with the sales and marketing teams to ensure that the system is meeting their needs

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Skills

• Strong understanding of the Salesforce CRM platform
• Experience with Salesforce configuration, administration, and development
• Experience with Salesforce workflows and automations
• Excellent troubleshooting and problem-solving skills
• Strong communication and interpersonal skills