Tata Steel Hiring Job Vacancy

Do you thrive on building strong relationships and ensuring customer satisfaction? Are you passionate about the steel industry and its role in building a sustainable future? If so, then a career as a Customer Success Associate at Tata Steel could be the perfect fit for you!

Tata Steel Careers

Responsibilities:

• Build and maintain strong relationships with assigned customers, fostering open communication and trust.
• Proactively identify customer needs and challenges, recommending and implementing solutions tailored to their specific requirements.
• Track and monitor customer accounts, analyzing data to identify opportunities for growth and improved satisfaction.
• Provide excellent technical and product support, ensuring customers have the knowledge and resources they need to use our steel products effectively.
• Collaborate with internal teams, including sales, operations, and technical support, to ensure seamless customer journeys.

   

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Skills:

• Excellent communication and interpersonal skills, with the ability to build rapport and connect with customers from diverse backgrounds.
• Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving customer issues.
• A passion for learning and staying up-to-date on the latest trends in the steel industry.
• Proficiency in Microsoft Office Suite and CRM software is a plus.

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