Position title
Swiggy Recruitment 2023 - Job Vacancy Near Me - Customer Service Representative Posts
Job Location
India
Remote work from: IND
Base Salary
USD12,000-USD18,500 Per month
Qualifications
12th Pass, Graduate.
Employment Type
Full-time
Description
Swiggy Recruitment 2023
As a Customer Service Representative at Swiggy, you will play a crucial role in providing exceptional customer service to Swiggy's users. You will be responsible for handling customer inquiries, resolving customer issues, and ensuring that users have a positive experience with Swiggy.
Swiggy Careers
Responsibilities:
- Respond promptly to customer inquiries via phone, email, and chat
- Resolve customer issues accurately and efficiently
- Provide information about Swiggy's services, policies, and procedures
- De-escalate and resolve customer complaints
- Identify and escalate complex customer issues to the appropriate team
- Stay up-to-date with Swiggy's products, services, and promotions
Swiggy Jobs Near Me
Skills:
- Bachelor's degree or equivalent in Customer Service, Communications, or a related field
- 3-5 years of experience in customer service, preferably in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to listen attentively, empathize with customers, and resolve issues effectively
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite and other relevant software
Hiring organization
Date posted
November 29, 2023
Valid through
March 31, 2024
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