Nokia Recruitment 2023

We are looking for Customer Service Representatives to join our team in multiple locations across India. The ideal candidate will be a highly motivated and customer-oriented individual with excellent communication and problem-solving skills. The Customer Service Representative will be responsible for providing excellent customer service to Nokia's customers.

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Responsibilities:

• Provide excellent customer service to Nokia's customers
• Resolve customer issues in a timely and efficient manner
• Escalate customer issues as necessary
• Gather customer feedback and use it to improve customer service
• Maintain up-to-date knowledge of Nokia's products and services

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Requirements:

• Excellent communication skills
• Excellent problem-solving skills
• Proficient in Microsoft Office Suite
• Experience with customer relationship management (CRM) software