Nestle Jobs 2023

The Help Desk Specialist is responsible for providing technical support to Nestle's employees. This role is essential to ensuring that employees have access to the technology they need to do their jobs effectively.

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Responsibilities:

• Troubleshoot and resolve employee technical issues related to computers, software, and other IT equipment.
• Provide guidance and support to employees on how to use Nestle's IT systems and applications.
• Document and track customer support tickets.
• Escalate unresolved issues to the appropriate IT team.

Nestle Careers

Skills:

• Strong knowledge of IT fundamentals, including computers, software, and networking
• Experience with troubleshooting and resolving technical issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team