Motorola Careers 2023

As a Customer Service Representative at Motorola Solutions, you will play a crucial role in providing exceptional customer service to Motorola's customers. You will be responsible for handling customer inquiries, resolving customer issues, and providing technical support.

Motorola Recruitment 

Responsibilities:

• Handle customer inquiries via phone, email, and chat in a timely and professional manner
• Resolve customer issues accurately and efficiently
• Provide technical support to customers
• Maintain accurate customer records
• Cross-sell additional products and services to existing customers
• Stay up-to-date with Motorola's products and services

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Skills:

• Bachelor's degree in Customer Service, Communications, or a related field
• 3-5 years of experience in customer service, preferably in a technical support environment
• Strong customer service skills, including the ability to listen attentively, empathize with customers, and resolve issues effectively
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite and other relevant software