Mother Dairy Recruitment 2023

Mother Dairy is looking for a talented and motivated Customer Success Associate to join our team. As a Customer Success Associate, you will be responsible for building and maintaining relationships with our customers, helping them to get the most out of our products and services, and ensuring that they are satisfied with our overall customer experience.

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Responsibilities:

• Build and maintain relationships with customers
• Understand and meet the needs of customers
• Provide support to customers with their questions and issues
• Resolve customer complaints and problems
• Proactively identify and address customer needs
• Collect and analyze customer feedback
• Recommend new products and services to customers
• Stay up-to-date on Mother Dairy's products, services, and policies

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Skills:

• Strong customer service and relationship management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Problem-solving and analytical skills
• Strong organizational skills
• Proficiency in Microsoft Office Suite and CRM software