Meesho Recruitment 2023

Meesho is looking for a talented and motivated Customer Support Analyst to join our team. As a Customer Support Analyst, you will be responsible for providing excellent customer service to Meesho's customers. You will also be responsible for collecting and analyzing customer feedback to help Meesho improve its products and services.

Responsibilities

• Provide excellent customer service to Meesho's customers through phone, email, and chat
• Collect and analyze customer feedback to identify trends and opportunities for improvement
• Develop and implement customer support processes and procedures
• Train and mentor new customer support representatives
• Work with the customer support team to improve the overall customer experience

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Skills

• Strong customer service and communication skills
• Ability to work independently and as part of a team
• Excellent analytical and problem-solving skills
• Ability to multitask and manage multiple projects simultaneously
• Attention to detail and accuracy