Meesho Recruitment 2023

The Customer Service Representative is responsible for providing excellent customer service to Meesho's customers. This includes answering customer inquiries, resolving customer issues, and providing product information and support. The Customer Service Representative also works to identify and improve customer service processes.

Responsibilities:

• Respond to customer inquiries and complaints via phone, email, and social media
• Resolve customer issues in a timely and efficient manner
• Provide product information and support to customers
• Identify and improve customer service processes
• Escalate complex issues to senior team members

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Skills:

• Bachelor's degree in Business Administration, Customer Service, or a related field
• Excellent customer service skills
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite