Meesho Recruitment 2023

Meesho is looking for a talented and motivated Customer Care Associate to join our team. As a Customer Care Associate, you will be responsible for providing excellent customer service to our customers, resolving their issues and complaints, and collecting and analyzing customer feedback to help us improve our products and services.

Responsibilities:

• Provide excellent customer service to customers through phone, email, and social media
• Resolve customer issues and complaints promptly and efficiently
• Collect and analyze customer feedback to identify trends and opportunities for improvement
• Educate customers about Meesho's products and services
• Provide support to the customer care team with various tasks

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Skills:

• Strong customer service and communication skills
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of the social commerce industry and Meesho's products and services