Mankind Pharma Job Careers

Mankind Pharma is looking for a highly motivated and customer-centric Customer Support Analyst to join our team. The ideal candidate will have a strong understanding of customer service principles and experience with providing excellent customer support.

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Responsibilities:

• Respond to customer inquiries and complaints promptly and efficiently.
• Provide technical support to customers and resolve their issues.
• Gather and analyze customer feedback to identify areas for improvement.
• Develop and implement new customer support processes and procedures.
• Train and mentor new customer support representatives.

Mankind Pharma Recruitment

Skills:

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Knowledge of customer service best practices.
• Experience with customer support software and tools.
• Experience with technical support.