Infosys Careers For Freshers

Infosys is seeking a highly motivated and detail-oriented Desktop Support Specialist to join our growing team. In this role, you will play a vital role in ensuring the smooth operation of our employees' desktops and laptops, providing first-line technical support, and resolving a wide range of user issues.

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Responsibilities:

Diagnose and troubleshoot hardware and software issues related to desktops, laptops, and peripherals.
Provide effective technical support to internal users via phone, email, and in-person assistance.
Install, configure, and maintain desktop software applications and operating systems.
Document technical issues, resolutions, and procedures for future reference.
Escalate complex issues to senior technicians when necessary.

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Infosys Careers

Skills:

Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Proficient in Microsoft Windows operating systems.
Working knowledge of hardware components and troubleshooting techniques.
Ability to learn new technologies quickly and efficiently.

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