Hitachi Recruitment 2023

Hitachi is looking for a highly motivated and customer-focused Customer Service Specialist to join our team. In this role, you will be responsible for providing excellent customer service and support to our customers, ensuring their satisfaction with our products and services, and helping them resolve any issues they may have.

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Responsibilities:

• Answer customer inquiries and provide support via phone, email, and chat
• Resolve customer issues and complaints
• Provide product and service information to customers
• Collect customer feedback and use it to improve our products and services

Hitachi Careers

Skills:

• Excellent customer service and communication skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Experience with customer relationship management (CRM) software is a plus