Position title
Help Desk
Job Location
New Secretariat bldg., Kolkata, West Bengal, 700001, India




Base Salary
USD18,500-USD27,500 Per month
Qualifications

Graduate

Employment Type
Full-time




 

Description

Wipro Recruitment 2023

We are looking for Help Desk Analysts to join our team in multiple locations across India. The ideal candidate will be a highly motivated and customer-oriented individual with excellent communication and problem-solving skills. The Help Desk Analyst will be responsible for providing technical support to customers via phone, email, and chat.



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Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Troubleshoot and resolve technical issues
  • Escalate issues to the appropriate team as needed
  • Document technical issues and solutions
  • Stay up-to-date on the latest technologies



Wipro Careers

Requirements:

  • Excellent communication skills
  • Excellent problem-solving skills
  • Proficient in Microsoft Office Suite
  • Experience with IT support software
Important Links

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Date posted
August 25, 2023
Valid through
December 31, 2023
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Position: Help Desk

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