Wipro Recruitment 2023

We are looking for Help Desk Analysts to join our team in multiple locations across India. The ideal candidate will be a highly motivated and customer-oriented individual with excellent communication and problem-solving skills. The Help Desk Analyst will be responsible for providing technical support to customers via phone, email, and chat.

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Responsibilities:

• Provide technical support to customers via phone, email, and chat
• Troubleshoot and resolve technical issues
• Escalate issues to the appropriate team as needed
• Document technical issues and solutions
• Stay up-to-date on the latest technologies

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Requirements:

• Excellent communication skills
• Excellent problem-solving skills
• Proficient in Microsoft Office Suite
• Experience with IT support software