Position title
Help Desk in Tata Steel – Job Vacancy Near Me – Accenture Jobs For Freshers
Job Location
India
Remote work from: IND




Base Salary
USD15-USD21 Per hour
Qualifications

12th Pass/Graduate

Employment Type
Full-time




 

Description

Tata Steel Recruitment 2024

Join Tata Steel, a global leader in steel manufacturing, and become a Help Desk Specialist who makes a difference! In this crucial role, you'll be the first point of contact for internal stakeholders, providing prompt and effective support across various channels. If you are a problem-solver with excellent communication skills and a dedication to continuous improvement, we encourage you to apply!

Tata Steel Careers

Responsibilities:

  • Respond promptly and courteously to employee inquiries through various channels (phone, email, chat).
  • Troubleshoot technical issues related to company systems, software, and hardware.
  • Provide clear and concise instructions and solutions to user problems.
  • Document support interactions effectively and maintain accurate records.
  • Escalate complex issues to the appropriate teams for timely resolution.
  • Identify and proactively address recurring issues to prevent future escalations.
  • Contribute to continuous improvement of Help Desk processes and knowledge base.
  • Stay updated on company policies, procedures, and IT systems.

   

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Tata Steel Jobs Near Me

Skills:-

  • Minimum high school diploma or equivalent.
  • Strong communication and interpersonal skills, both written and verbal.
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and prioritize tasks effectively.
  • Proactive and customer-centric approach with a strong focus on resolution.
  • Proficiency in MS Office Suite and basic computer troubleshooting skills.
  • Adaptability and willingness to learn new technologies and processes.
  • Team player with a positive attitude and a commitment to continuous improvement.

 

 

 

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Important Links

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Date posted
March 15, 2024
Valid through
August 31, 2024
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Position: Help Desk in Tata Steel – Job Vacancy Near Me – Accenture Jobs For Freshers

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