Position title
HCL Recruitment 2023 - Jobs In Gurgaon - Customer Care Agent Post
Job Location
Basai Road, Gurgaon, Haryana, 122001, India




Base Salary
USD17,300-USD25,500 Per month
Qualifications

Graduate

 

Employment Type
Full-time




 

Description

HCL Recruitment 2023

HCL is looking for a Customer Care Agent to join our team. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and problem-solving skills. In this role, you will be responsible for providing excellent customer service to our clients, resolving issues in a timely and efficient manner, and providing feedback on the customer service process.



HCL Jobs near me

Responsibilities:

  • Answer customer inquiries via phone, email, and chat
  • Resolve customer issues in a timely and efficient manner
  • Provide excellent customer service, both verbally and in writing
  • Gather and record customer feedback
  • Work with other team members to improve the customer service process



HCL Careers

Skills:

  • Strong communication skills, both verbal and in writing
  • Excellent problem-solving skills
  • Ability to work independently and as part of a team
  • Ability to handle multiple tasks simultaneously
  • Ability to work under pressure
  • Proficiency in Microsoft Office Suite
Important Links

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Date posted
September 22, 2023
Valid through
December 31, 2023
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Position: HCL Recruitment 2023 - Jobs In Gurgaon - Customer Care Agent Post

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