Air India Recruitment 2023

The Front-Line Employee is responsible for providing excellent customer service to customers at Air India airport counters, call centers, and other customer touchpoints. The ideal candidate will have a strong understanding of Air India's products and services, as well as excellent communication and interpersonal skills.

Air India Jobs For Freshers

Responsibilities:

• Provide customer service to customers in person, over the phone, and through email
• Answer customer queries and resolve customer complaints
• Process customer bookings and check-ins
• Upsell Air India products and services to customers
• Promote Air India's brand and image

Air India Work From Home Jobs

Requirements:

• Strong understanding of Air India's products and services
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to meet deadlines and work under pressure
• Proficient in Microsoft Office Suite