Flipkart Recruitment 2023

Flipkart is looking for passionate and customer-oriented individuals to join our Customer Service team as Customer Service Trainees. In this role, you will be responsible for providing excellent customer service to Flipkart customers through a variety of channels, including phone, email, and chat. You will also be responsible for resolving customer issues in a timely and efficient manner.

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Responsibilities:

• Provide excellent customer service to Flipkart customers through phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Gather and record customer feedback.
• Provide support to other Customer Service team members.
• Stay up-to-date on Flipkart products and services.

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Skills:

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Office Suite.