Flipkart Recruitment 2023

We are looking for a highly motivated and experienced Customer Service Executive to join our team. The ideal candidate will have a strong understanding of the customer service process, as well as the ability to resolve customer issues in a timely and efficient manner. In this role, you will be responsible for providing customer support via phone, email, and chat.

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Responsibilities:

• Provide customer support via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Escalate cases to management as needed
• Maintain accurate records of all customer interactions

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Skills:

• Strong communication and interpersonal skills
• Ability to resolve customer issues
• Ability to work independently and as part of a team
• Ability to handle difficult situations