Position title
Flipkart Recruitment 2023 - All India Jobs - Customer Support Analyst Post
Job Location
India
Remote work from: IND
Base Salary
USD13,000-USD18,000 Per month
Qualifications
12th Pass/ Graduate
Employment Type
Full-time
Description
Flipkart Recruitment 2023
Flipkart is looking for a highly motivated and customer-centric Customer Support Analyst to join our team. The ideal candidate will have a strong understanding of customer support principles and practices, as well as experience in resolving customer issues and providing excellent customer service.
Flipkart Careers
Responsibilities:
- Respond to customer inquiries and complaints via phone, email, and social media
- Research and resolve customer issues
- Provide product and service information to customers
- Escalate complex issues to the appropriate team members
- Track and measure customer satisfaction metrics
Flipkart Jobs Near Me
Skills:
- Excellent customer service and problem-solving skills
- Strong written and verbal communication skills
- Ability to work independently and as part of a team
- Ability to learn quickly and adapt to new situations
- Proficiency in using a variety of customer support tools and software
Hiring organization
Date posted
October 17, 2023
Valid through
March 31, 2024
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