Dmart Recruitment 2023

The Customer Experience Agent is responsible for providing excellent customer service to DMart customers. This role will involve answering customer queries, resolving customer issues, and providing customer feedback. The ideal candidate will have a strong customer service-oriented mindset, excellent communication and problem-solving skills, and a desire to help others.

Dmart Careers

Responsibilities:-

• Answer customer queries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide customer feedback to help improve the customer experience
• Stay up-to-date on DMart products and services

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Skills:-

• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong customer service skills
• Proficiency in Microsoft Office Suite