DBS Bank Recruitment 2023

DBS Bank, a leading Asian bank, is seeking passionate and service-oriented Concierges to join our dynamic team. As a Concierge, you will play a pivotal role in providing exceptional customer service and exceeding the expectations of our elite clientele. You will be responsible for handling a wide range of requests, from arranging travel and accommodations to securing tickets to exclusive events. Your expertise in anticipating needs and delivering personalized service will be instrumental in enhancing the DBS brand and fostering long-lasting relationships with our valued customers.

DBS Bank Jobs Near Me

Responsibilities:

• Provide exceptional customer service to DBS's elite clientele, ensuring a seamless and personalized experience
• Handle a wide range of requests, including travel arrangements, accommodation bookings, event tickets, and lifestyle concierge services
• Anticipate customer needs and proactively offer solutions to enhance their overall experience
• Build strong relationships with customers, demonstrating empathy and understanding of their unique requirements
• Maintain accurate records of customer interactions and service requests
• Stay up-to-date on the latest trends and developments in the concierge industry

DBS Bank Careers

Skills:

• Impeccable customer service skills and a passion for delivering exceptional experiences
• Excellent communication and interpersonal skills, with the ability to build rapport and trust
• Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously
• Proactive approach and the ability to anticipate customer needs
• Ability to work independently and as part of a team
• Fluency in English and an additional language is a plus