DBS Bank Recruitment 2023

The Customer Care Agent is responsible for providing excellent customer service to DBS Bank customers. This includes resolving customer inquiries and complaints, providing technical support, and helping customers with their account and banking needs. The ideal candidate will have strong communication and problem-solving skills, as well as the ability to work under pressure.

DBS Bank Jobs Near Me

Responsibilities:

• Answer customer inquiries and complaints via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide technical support to customers
• Help customers with their account and banking needs
• Escalate customer issues to the appropriate team as needed
• Maintain accurate customer records
• Stay up-to-date on DBS Bank products and services

DBS Bank Careers

Skills:

• Bachelor's degree in a related field
• 1-2 years of experience in customer service
• Strong communication and problem-solving skills
• Ability to work under pressure
• Excellent written and verbal communication skills
• Bilingual (English and Hindi) preferred