12th Pass, Graduate.
Customer Service Trainee
This exciting traineeship offers comprehensive training, mentorship, and the chance to learn from experienced professionals. You'll gain valuable customer service skills, develop in-depth knowledge of Nerolac's products and services, and hone your communication and problem-solving abilities. Upon successful completion of the program, you'll have the opportunity to transition into a permanent Customer Service Associate role, continuing your rewarding journey with Nerolac.
Nerolac Careers
Responsibilities:
- Be the friendly face and helpful voice for customers across various channels, providing prompt, courteous, and professional support.
- Actively listen to customer concerns, diagnose issues accurately, and find effective solutions to ensure their satisfaction.
- Gain in-depth knowledge of Nerolac's paints, coatings, and application processes, providing accurate information Assist customers in choosing the perfect colors for their needs, leveraging your understanding of color trends and design principles.
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Skills:
- Excellent communication and interpersonal skills, both written and verbal.
- Strong problem-solving and critical thinking abilities.
- Empathy and a genuine desire to help others.
- Ability to work independently and as part of a team in a fast-paced environment.
- Detail-oriented and accuracy-driven.
- Strong learning agility and eagerness to stay updated on Nerolac's products and industry trends.
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