Cognizant Jobs 2023

The Customer Relationship Manager is responsible for managing the relationships between Cognizant and its customers. This includes understanding customer needs, resolving customer issues, and providing customer support. The ideal candidate will have strong communication and problem-solving skills, as well as experience in customer service.

Cognizant Careers

Responsibilities:

• Understand customer needs and expectations
• Resolve customer issues in a timely and efficient manner
• Provide customer support through a variety of channels, including phone, email, and chat
• Build and maintain relationships with customers
• Identify and address customer pain points
• Contribute to the continuous improvement of the customer service process

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Skills:

• Bachelor's degree in a related field
• 2+ years of experience in customer service
• Strong communication and problem-solving skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite