Cognizant Jobs 2023

The Client Service Specialist is responsible for providing support to Cognizant's clients, including responding to inquiries, resolving issues, and providing training. This role requires strong communication skills, both verbal and written, as well as the ability to work independently and as part of a team.

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Responsibilities:

• Respond to client inquiries via phone, email, and chat.
• Resolve client issues in a timely and efficient manner.
• Provide training to clients on Cognizant's products and services.
• Gather and track client feedback.
• Other duties as assigned.

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Skills:

• Excellent communication skills, both verbal and written.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.
• Experience with a CRM system is a plus.