Bharti Airtel Careers 2023

We are looking for a Customer Support Analyst to join our team and help us provide our customers with exceptional support. The ideal candidate will have a strong customer service focus and experience with a variety of customer support tools and systems.

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Responsibilities:

• Respond to customer inquiries and complaints via phone, email, and chat
• Research and resolve customer issues
• Provide technical support to customers
• Update and maintain customer records
• Escalate complex issues to the appropriate team

Bharti Airtel Recruitment

Skills:

• Bachelor's degree in business administration, customer service, or a related field
• 1-2 years of experience in a customer support role
• Excellent customer service skills
• Ability to communicate effectively with customers both verbally and in writing
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team