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As a Customer Support Engineer at Amazon, you will be responsible for providing technical support to our customers, helping them resolve any issues they encounter with our products and services.

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Responsibilities:

1. Customer Support: Provide technical support to customers, helping them resolve any issues they encounter with our products and services.
2. Problem Solving: Diagnose and troubleshoot technical issues, including account setup and network configuration.
3. Documentation: Document technical knowledge in the form of notes and manuals.

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Skills:

1. Technical Skills: Strong technical background with an ability to give instructions to a non-technical audience.
2. Communication: Excellent verbal and written communication skills.
3. Problem-Solving: Good understanding of computer systems, mobile devices, and other tech products.

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