Air India Recruitment 2023

As a Customer Support Agent at Air India, you will be responsible for providing excellent customer service to customers via phone, email, and chat.

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Responsibilities:

• Answering customer queries
• Troubleshooting customer issues
• Processing refunds and cancellations
• Providing recommendations for products and services

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Skills :

• Excellent communication skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Knowledge of the airline industry