12th Pass Job Vacancy

Do you possess a genuine passion for helping others and thrive in a dynamic environment? Are you eager to join a global leader in e-commerce and make a positive impact on millions of customers? If you dream of a career where your empathy and problem-solving skills shine, then the Customer Care Agent role at Amazon could be your perfect fit!

Amazon Careers

Responsibilities:

Respond to customer inquiries via phone, email, or chat, providing prompt, accurate, and empathetic support.
Troubleshoot customer issues efficiently, working towards resolutions that leave a positive and lasting impression.
Proactively identify and address concerns, exceeding expectations whenever possible.

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Skills:

Bachelor's degree in Marketing, Business Analytics, or a related field
3+ years of experience in marketing analysis
Strong analytical and problem-solving skills
Experience with data mining and statistical analysis tools
Excellent communication and presentation skills

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