Accenture Recruitment 2023

The Customer Care Agent is responsible for providing support to Accenture's clients. This includes tasks such as answering questions, resolving issues, and providing training. The ideal candidate will be a highly organized and detail-oriented individual with excellent communication and interpersonal skills.

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Responsibilities:

• Answer client questions via phone, email, and chat
• Resolve client issues in a timely and efficient manner
• Provide training to clients on Accenture products and services
• Track client satisfaction levels
• Report on client trends to senior management

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Qualifications:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in customer service software
• Strong problem-solving skills