Hitachi Recruitment 2023

The Customer Success Associate is responsible for providing support to Hitachi's customers to ensure that they are getting the most out of their products and services. This includes providing training, troubleshooting issues, and resolving complaints. The Customer Success Associate also works with other departments to gather feedback and improve the customer experience.

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Responsibilities:

• Provide training to customers on Hitachi products and services.
• Troubleshoot customer issues and resolve complaints.
• Gather feedback from customers and work with other departments to improve the customer experience.
• Stay up-to-date on new products and services and communicate these to customers.
• Build relationships with customers and understand their needs.

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Skills:

• Excellent communication and interpersonal skills.
• Problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to learn new things quickly.
• Proficiency in Microsoft Office Suite.
• Knowledge of Hitachi products and services.