Ceat Tyres Recruitment 2023

The Customer Service Representative is responsible for providing excellent customer service to customers of Ceat Tyres. This includes answering customer queries, resolving customer issues, and providing product and service information. The Customer Service Representative also works with other departments to ensure that customer satisfaction is maintained.

Ceat Tyres Jobs Near Me

Responsibilities:

• Answer customer queries via phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Provide product and service information to customers.
• Work with other departments to ensure that customer satisfaction is maintained.
• Track and report on customer satisfaction metrics.

Ceat Tyres Careers

Skills:

• Excellent communication and interpersonal skills.
• Problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to handle customer complaints in a professional manner.
• Proficiency in Microsoft Office Suite.