Bandhan Bank Recruitment 2023

The Customer Experience Agent is responsible for providing excellent customer service to Bandhan Bank customers. This includes answering customer queries, resolving customer issues, and providing information about Bandhan Bank products and services. The ideal candidate will be a highly motivated and customer-oriented individual with excellent communication skills.

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Responsibilities:

• Answer customer queries via phone, email, and chat
• Resolve customer issues
• Provide information about Bandhan Bank products and services
• Escalate customer issues to the appropriate team
• Track customer satisfaction

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Qualifications:

• Excellent communication skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks simultaneously
• Ability to work under pressure
• Knowledge of Bandhan Bank products and services