Urgent Hiring in Meesho

As a Customer Care Agent at Meesho, you will be the first point of contact for our valued customers, providing prompt and professional support. You will play a crucial role in ensuring a positive customer experience by addressing their inquiries, resolving their concerns, and fostering trust in the Meesho brand.

Meesho Careers

Responsibilities:

• Responding to customer inquiries and complaints in a timely, professional, and courteous manner through various channels (phone, email, chat)
• Researching and resolving customer issues effectively, ensuring their satisfaction
• Proactively identifying and escalating complex issues to the appropriate team
• Contributing to the creation and maintenance of knowledge base articles and FAQs
• Learning and adhering to Meesho's policies and procedures

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Skills:

• Excellent communication and interpersonal skills, both written and verbal
• Active listening skills to understand customer concerns effectively
• Strong problem-solving and analytical skills
• Ability to prioritize tasks and work effectively in a fast-paced environment
• Proficiency in using computers and common software applications

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