Position title
Dhani Hiring Jobs – Jobs Near Me – Customer Care Associate
Job Location
India
Remote work from: IND
Base Salary
USD17-USD22 Per hour
Qualifications
12th Pass/Graduate
Employment Type
Full-time
Description
Dhani Recruitment
Join Dhani, India's trusted financial and healthcare services provider, and become a Customer Care Associate who empowers lives! In this impactful role, you'll be the friendly voice and helpful guide for our valuable customers, ensuring their journey with Dhani is smooth and satisfying. If you are passionate about helping others, possess excellent communication skills, and thrive in a dynamic environment, we encourage you to apply!
Dhani Careers
Responsibilities:
- Respond promptly and courteously to customer inquiries through various channels (phone, email, chat).
- Actively listen to understand customer needs and concerns, empathize with their situations, and offer personalized solutions.
- Resolve inquiries related to Dhani's diverse services, including credit cards, personal loans, healthcare financing, and online shopping.
- Adhere to company policies, service protocols, and regulatory guidelines to ensure consistent quality service.
- Proactively identify and escalate complex issues for timely resolution.
- Document customer interactions accurately and effectively to maintain clear records.
- Contribute to a positive and supportive team environment by sharing knowledge and collaborating with colleagues.
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Dhani Jobs Near Me
Skills:
- Minimum high school diploma or equivalent.
- Strong communication and interpersonal skills, both written and verbal.
- Excellent listening and analytical skills to understand customer needs and identify underlying issues.
- Ability to empathize with customers and build rapport in diverse situations.
- Problem-solving skills and a commitment to finding solutions that satisfy customers.
- Proficiency in English and Hindi (or other regional languages as required).
- Basic computer literacy and willingness to learn new software quickly.
- Positive attitude, a strong work ethic, and a dedication to providing exceptional customer service.
Tags: Dhani, recruitment, job opportunities, career, hiring, job search, job application, Dhani careers, work at Dhani, job openings, job vacancies, job opportunities at Dhani, Dhani jobs, Dhani recruitment 2024, Dhani hiring 2024
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Hiring organization
Date posted
February 9, 2024
Valid through
August 31, 2024
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