Nerolac Job Vacancy For Fresher

Do you possess a passion for helping others and enjoy creating positive customer experiences? Are you a clear communicator with a knack for problem-solving and building trust? If you thrive in a dynamic environment and dream of leaving a lasting impression on every interaction, then the Help Desk role at Nerolac could be your perfect canvas!

Nerolac Careers

Responsibilities:

Answer customer inquiries across various channels (phone, email, chat) regarding product information, application queries, orders, and warranty claims.
Troubleshoot paint-related issues efficiently, providing clear and actionable solutions that exceed expectations.
Research and gather relevant information to address complex inquiries accurately and promptly

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Skills:

Minimum 12th standard pass (preferred).
1-2 years of experience in customer service or a related field (a plus).
Excellent communication, interpersonal, and problem-solving skills.
Ability to work independently and as part of a team.
Proficiency in English and Hindi, with knowledge of additional regional languages being a plus.
Positive and enthusiastic attitude with a strong customer-centric approach.
Basic computer literacy and adaptability to learn new technologies.

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