Position title
Mother Dairy Recruitment 2023 - Job Change - Customer Success Manager Post
Job Location
India
Remote work from: IND
Base Salary
USD10,500-USD19,100 Per month
Qualifications
Graduate, 12th Pass
Employment Type
Full-time
Description
Mother Dairy Recruitment 2023
Mother Dairy is seeking a passionate and customer-centric Customer Success Manager to join our team and play a pivotal role in nurturing and expanding our relationships with our valued customers. As a Customer Success Manager, you will be responsible for ensuring that our customers derive maximum value from our products and services, fostering long-term partnerships, and contributing to our overall business growth.
Mother Dairy Jobs near me
Responsibilities:
- Proactively build and maintain strong relationships with assigned customers
- Collaborate closely with Sales, Product Development, and other teams to understand customer needs and challenges
- Develop and implement tailored customer success plans to achieve customer objectives
- Provide ongoing support, training, and guidance to customers to optimize product usage
- Monitor customer satisfaction levels and identify areas for improvement
- Collect and analyze customer feedback to inform product development and improvement initiatives
- Generate case studies and testimonials to showcase customer success stories
- Contribute to the development and execution of customer retention strategies
Mother Dairy Careers
Skills:
- Excellent communication and interpersonal skills, both written and verbal
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Proficient in Microsoft Office Suite and CRM software
- Experience with customer success methodologies and best practices
- A deep understanding of customer relationship management (CRM) principles
Hiring organization
Date posted
November 21, 2023
Valid through
March 31, 2024
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