Indigo Recruitment 2023

Indigo is looking for a highly motivated and customer-focused Customer Success Associate to join our team. In this role, you will be responsible for building and maintaining relationships with our customers, ensuring their satisfaction with our products and services, and helping them achieve their business goals.

Indigo Careers

Responsibilities:

• Onboard and train new customers on our products and services
• Provide ongoing support and guidance to customers
• Identify and resolve customer issues
• Manage customer accounts and ensure that customers are using our products and services to their full potential
• Collect and analyze customer feedback and use it to improve our products and services

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Skills:

• Excellent customer service and communication skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Experience with customer relationship management (CRM) software is a plus