Indigo Recruitment 2023

The Customer Service Specialist is responsible for providing excellent customer service to Indigo's customers. This includes responding to customer inquiries and complaints, resolving customer issues, and providing product and service information. The Customer Service Specialist also works to identify and improve customer service processes.

Indigo Careers

Responsibilities:

• Respond to customer inquiries and complaints via phone, email, and social media
• Resolve customer issues in a timely and efficient manner
• Provide product and service information to customers
• Identify and improve customer service processes
• Escalate complex issues to senior team members

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Skills:

• Bachelor's degree in Business Administration, Customer Service, or a related field
• Excellent customer service skills
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite