Mother Dairy Recruitment 2023

As a Customer Care Agent at Mother Dairy, you will be responsible for providing excellent customer service to our customers by answering their questions, resolving their issues, and ensuring their satisfaction. You will also be responsible for collecting and analyzing customer feedback to improve our products and services.

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Responsibilities:

• Provide excellent customer service to customers via phone, email, or social media.
• Resolve customer issues promptly and efficiently, following Mother Dairy's policies and procedures.
• Upsell and cross-sell Mother Dairy products and services to customers.

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Skill:

• Excellent communication and interpersonal skills.
• Ability to resolve customer issues calmly and professionally.
• Ability to work independently and as part of a team.
• Ability to manage multiple priorities and deadlines.
• Knowledge of Mother Dairy products and services.