Amul Recruitment 2023

Amul is looking for a highly motivated and customer-oriented Customer Service Executive to join our team. The ideal candidate will have a passion for providing excellent customer service and a strong understanding of Amul's products and services.

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Responsibilities:

• Respond to customer inquiries and complaints via phone, email, and chat.
• Troubleshoot customer issues and resolve them quickly and efficiently.
• Provide customers with accurate and helpful information about Amul's products and services.
• Upsell and cross-sell Amul's products and services.
• Gather customer feedback and use it to improve Amul's customer service.

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Skills:

• Excellent communication and interpersonal skills.
• Ability to build relationships with customers.
• Ability to remain calm and composed under pressure.
• Ability to work independently and as part of a team.