Nokia Recruitment 2023

The Customer Support Analyst is responsible for providing technical support to Nokia customers. This includes tasks such as troubleshooting problems, providing solutions, and resolving issues. The ideal candidate will be a highly motivated and customer-oriented individual with strong technical skills.

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Responsibilities:

• Troubleshooting customer problems
• Providing solutions to customer problems
• Resolving customer issues
• Maintaining customer records
• Documenting customer interactions
• Keeping up-to-date on Nokia products and services

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Skills:

• Strong technical skills, such as networking, telecommunications, and troubleshooting
• Excellent customer service skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to work independently and as part of a team
• Excellent communication and problem-solving skills